Ecommerce Website Builders

Ecwid vs Shopify (Nov 2021): Everything You Need to Know

If you’re brand new to the world of eCommerce and are looking to get started You’ll be wondering which platform will best suit your requirements. We’ve created this complete Ecwid vs Shopify comparison .

Both are industry leaders. Ecwid first entered the market in the year 2009. Since then, it’s used by more than one million merchants online. Shopify (as you’ve likely heard) is also extremely popular. It was founded in 2006 and as of today it has sold more than $82 billion worth worth of products!

With those numbers at hand, lets dig into the details in this article!

Ecwid vs Shopify: What Kind of Ecommerce Solution Suits Your Needs?

If you’ve done some study and you’re aware that there are two types of options available to build online stores:

  1. Software that allows the development of an entire e-commerce website.
  2. A program that lets you design of a store that you can connect to the site that’s already online and operating.

In a nutshell distinctions are the primary distinguishing characteristics that distinguish Ecwid and Shopify. as well as Ecwid.

All of the Shopify price plans are more suited for those who want to build an online store starting from scratch. However, Ecwid is better for entrepreneurs already having websites or social media presence in place.

The best option will mostly depend on whether you have an existing website that you are happy with.

Ecwid vs Shopify: Pros and Cons

The choice among Ecwid and Shopify is usually a bit difficult due to the fact that both solutions are quite different. Ecwid is a plug-in, however, Shopify is a full website-building platform that you can create your own shop starting from scratch. These are the advantages and disadvantages of each

Ecwid Pros

  • Your existing asset can be transformed into an online store
  • Utilize the building system on the web that you’re at ease with.
  • Sell on various avenues (including the social networks)
  • Experience a user-friendly and easy experience for those who are new to the game.
  • No limitations on the options for products
  • 45 languages available to select from
  • Storefront mobile app is also available.

Ecwid Cons

  • Limited design choices
  • Not the most ideal for growing businesses.
  • Don’t take into account the shipping cost for you
  • Basic plan for free (not many features)
  • There are no pages on AMP

Shopify Pros

  • A plethora of professional-looking templates to help you get going
  • Many access to CSS and HTML
  • Design a store that will your specifications with total freedom
  • SEO-ready and ready for a variety of choices
  • Clean looking URLS
  • Expert integrations of multi-channels
  • The most powerful tools to manage your inventory
  • Fantastic sales tools for retailers.
  • Rapidly redesigned mobile pages for responsive websites
  • Automatically calculates shipping charges for you.

Shopify Cons

  • Transparency fees can make things costly
  • You have limited flexibility when picking the theme
  • Trial period is limited

Shopify in Greater Detail

Let’s explore Shopify in greater depth. It’s a fantastic e-commerce service that gives customers the benefits of a website as well as the ability to build stores online. This means that not only can you sell your items, but you also have the option of creating regular websites. For example:

  • Blog posts
  • Contact forms
  • Static pages (About us, FAQ’s, Testimonials, etc.)

You’ll see!

Shopify users also have access to more than 100 gateways for payment. Therefore, there’s a great possibility that you’ll find the one that is most suitable for your needs. You should be able to quickly purchase your goods using the debit or credit card transaction. It’s important to note that Shopify has a slight advantage in comparison to Ecwid in this area. Ecwid has only 55 options to select from (which is still quite good to go!)

Additionally, if you choose to go to use Shopify Payments, you won’t need to invest your profits on transaction costs. However, you’ll only allowed to use ‘Shopify Payments in the event that you run your company from one of the following countries:

  • Australia
  • Canada
  • Germany
  • Singapore
  • Spain
  • The U.K.
  • The U.S.
  • Hong Kong
  • Ireland
  • Japan
  • New Zealand

But when you calculate your profit margin it is still necessary to consider the costs of processing fees for credit cards. No matter what payment method you choose the fees will still be applicable. The amount will vary based on the Shopify plan as well as the country in which you reside. For instance, if you’re located in the US the credit card rates will range from 2.4 percentage to 2.9 percentage.

Shopify’s Buy Button vs Ecwid’s Functionality

Due to the increase in the popularity of Ecwid (and other similar software) Shopify added a new feature called the “Buy Button.’ This allows Shopify clients (on every plan) to integrate buttons onto their websites, allowing users to sell single products or whole collections of products by simply copying and pasting small amount of codes.

Although this function is comparable to that of Ecwid however, it’s not as advanced. With Ecwid, you’re able to create an entire online shop and integrate it into your site , while the Shopify “Buy Button is more of an online checkout page.

Ecwid in Greater Detail

If you’re currently using WordPress to manage your website you’ll be delighted by the ease with which Ecwid integrates with WordPress through its plugin.

Ecwid is also compatible with the following solutions:

Ecwid’s name reveals that it works as an extension. For those who aren’t familiar with the term, it refers to ‘E-commerce Widget. It’s a plug-in, so (depending of the web hosting platform you host your site using) you can simply download this extension or you’ll be provided with just a couple of lines of code to apply to your existing website or social media pages.

Once you’ve got the code properly programmed and you’ve got it all set to get your store up and runningWhat’s that? How awesome is that? !

This makes Ecwid a great solution for entrepreneurs who want to make use of a variety of online sales channels.

But, be aware that using Ecwid it’s only possible to build a one-page website to showcase your online store. It is evident that the capabilities are not as extensive as Shopify. Shopify however, it can do what it can.

Similar similar to Similar to ShopifyEcwid allows you to create online catalogues of your products and add photos of the product as well as update the weights of your products as well as alter prices etc.

You can also establish specific shipping costs and alter the different elements of the sales web page.

To have more control over the overall look You’ll need to know a bit about web-based programming since you’ll need modify CSS stylesheets to bring your ideas to reality. Unfortunately, as of the moment of writing web developers don’t get access to HTML code.

Shopify POS vs Ecwid: POS

In contrast to other e-commerce builders that are comprehensive, Shopify offers a point-of-sale feature that allows entrepreneurs to sell their goods in-house. Businesses can make use of your own iOS devices or buy cash registers, scanners for barcodes receipt printers and more. to start selling in person.

If you’d like access to all of Shopify’s POS features (read our Shopiy POS review) You’ll need to buy the $79 Shopify plan’ or higher.

It is possible to still utilize POS features on lower plans however you’ll be limited to what you can accomplish.

Like Shopify, Ecwid also offers its customers point-of-sale options. It has a cardsetter (powered via Paypal) which is integrated seamlessly to the following POS brands:

But, if you wish to make use of more than an mobile device, and benefit from the full array of Ecwid’s POS equipment, you’ll need to sign up for the most expensive Ecwid plans for payment.

It is also important to know that, if Square is your preferred choice for POS Integration, that you’ll need to run your business from one of these following countries:

  • The US
  • The UK
  • Canada
  • Japan
  • Australia
Ecwid vs Shopify: Advantages of Using Shopify Over Ecwid

One of the great things with the use of Shopify is the abundance of professional-looking templates that are available to you. These templates are great for creating and creating online stores that are a reflection of your branding.

Please note: When you sign up for the Basic Shopify plans (or higher) you’ll have all use of Your CSS as well as HTML Editor, which means you’re free to bring your idea to reality (if you’re knowledgeable or two about programming!)

Shopify can also calculate shipping costs automatically, based on the country to which you’re shipping as well as the weights and dimensions of your items. Entrepreneurs love how simple to improve their online store’s SEO. You can modify Meta descriptions and the text in the site, title, subheadings URL’s, alt texts, etc.

Comparatively in comparison to Ecwid It’s much easier to create a neat URL. You can make sure that they’re very short and contain the exact keyword you’re hoping to get to the top of the list for. However, with Ecwid it’s not the option of choosing! They create the URL for you and that’s what you’re required to make use of. The burden lies on you to design an SEO-friendly title so that it’s included in your web page’s URL.

Shopify users can also use the Accelerated Mobile Pages’ format. It allows web pages to load faster when visitors browse their sites on the mobile device. This not only provides customers with a better experience, it’s also beneficial for SEO. However, as of the time of this writing, Ecwid doesn’t offer this feature.

Also, Shopify is the better option for:

  • The creation of fully-fledged, standalone stores
  • Hosting an unlimited amount of products
  • Selecting from a variety of payment gateways
  • Integrating point-of-sale with Shopify to enable offline sales
  • Cart functionality has been abandoned on all plans
  • A variety of dropshipping solutions
  • Multi-currency Selling Solutions
  • A plethora of useful applications and integrations
  • A significant reduction in shipping costs.
  • A good SEO strategy to make you stand out on the internet.
Ecwid vs Shopify: Advantages of Using Ecwid Over Shopify

One of the biggest disadvantages of Shopify the Shopify platform can be that they’re permitted to display three options per item. Therefore, if you’re selling products that comes in a wide variety (colors sizes, shapes, colors or designs, etc. ) This can be problems. It is possible to install third-party applications to solve this issue however, users frequently say this is a complicated solution.’

In contrast, Ecwid doesn’t limit the quantity of options available to a limited number of options. Ecwid additionally allows entrepreneurs to collect and save the information they require from their customers to create custom orders (for instance the option to upload photos or text box to add the text for engraving, for example.) It is important to note that you’ll have to sign up for one of the paid plans offered by Ecwid for access to this feature.

Another benefit of Ecwid is the ability to showcase your storefront in 45 languages. It’s not something you can do using Shopify. Ecwid also offers an application for mobile devices for your store that you can later create for customers to download through the Apple Appstore or Google Play.

As you’ll discover in this ECwid review and Shopify overview, every provides a wide range of services including inventory management, to tutorials on how you can use your website using Android apps. But, Ecwid is ahead of the pack if:

  • You’d like to start with a no-cost plan
  • You have a website that you’d like to transform into an online shop.
  • You’d like to avoid the cost for payment gateways that are third-party
  • You’d like to stay clear of limitations in the selection of products
  • You’d like to collect specific information using SSL security quickly
  • You’re selling digital files
  • Your business would like to receive more up-to-date shipping estimates
  • Cookies that comply with GDPR are crucial for you.
  • Image management for your product is something you’re worried about

Ecwid vs Shopify: Ease of Use

The ease of use is one of the main factors to take into consideration when choosing an e-commerce website builder. You want a solution that’s easy to use, so that you can modify your store’s layout to your requirements. Ecwid is among the most popular options that are available for its simplicity and ease of use that will appeal to all kinds and types of owners.

It’s easy to connect Ecwid to your site, and you don’t need to fret about coding or hosting problems. The ease and ease of Ecwid as a tool to get your store operational is among its major selling points. By adding the widget onto your site’s backend also means you don’t need to learn how to operate a brand new system. It’s possible to stick with Weebly, Wix, Squarespace, GoDaddy, WordPress, and many more.

All you have to do is visit the store for apps on the website builder you’re using now and select Ecwid to begin. In a matter of minutes, you’ll be able to access a range of tools for eCommerce. There’s also the option to integrate Ecwid on your Facebook and Etsy store.

If you’ve created a custom website, and you aren’t able to access Ecwid through the marketplace, you’ll require a codes to set up your new store. However this is fairly easy to follow. Most users will be as simple as copying and paste all the necessary data into the proper part of your site. Ecwid will guide you on how to accomplish everything.

However, Shopify can seem a bit more difficult initially, since you’re creating an online store starting from scratch. But the reality is that Shopify is just as simple to use as Ecwid. Since Shopify is an eCommerce service hosted on a server it isn’t necessary to be concerned about programming hosting, hosting, or upgrade management. Everything is taken care of by Shopify.

There’s more work to be done when creating an online store using Shopify as you don’t have a website already in place. But, the platform will guide you through every step, so there shouldn’t be any difficulties. Furthermore, Shopify has a huge community of users to assist you.

As the number of online store options increase, Shopify is extremely straightforward. All you have to do is pick the design you would like to customize to fit your requirements. Then, Shopify will guide you through the procedure of adding your items. It is also possible to check your reports from the back-end of your account to determine the progress of your sales.

Another reason that is what makes Shopify an extremely useful platform is the fact that it has a an extensive marketplace of apps that can quickly improve the functionality of your store. This means you can implement dropshipping and SEO tools, or brand new solutions within a matter of seconds.

While Ecwid is less complicated to use if you already have a website built, Shopify does make life simpler for growing and scaling your business in the long run.

Ecwid vs Shopify: Design Flexibility

While themes and templates help for those who are who are building an online store it’s important to keep in mind the fact that you do not want your site to appear identical to every other website on the market. So, you’re going require something a bit more personal.

Ecwid isn’t really an online store building tool – it’s a plug-in, which means that you’ll be handling your customization in a somewhat different manner. Instead of asking you to select an appropriate theme before you begin creating the store you want to build, Ecwid offers a pre-designed theme that can be integrated with your existing site. Your store’s colors will automatically be in sync with the color scheme of your initial website.

Unfortunately, there’s not much customization available within a tool like this. The website you create with Ecwid is designed so that it looks stunning right away, and it will match the theme of your website. If you’d like to alter the design it is possible to alter the most fundamental aspects of the storefront, but that’s all there is. You can alter the sizes of images, alter the layout options, and even include new descriptions, however, that’s all there is.

The customization options you have are pre-determined and if you’re looking to start making important changes, you’ll need to be involved in CSS. While you could use CSS to build your own themes from scratch it won’t be simple if you don’t have the basics of programming.

It is also possible to utilize applications like Ecwid’s Store Decorator as well as the Store Designer application from Ecwid If you’re a paid customer, but the tools you use could not offer the choices you’d like.

Alternately, your customization journey on Shopify starts with choosing the theme that you like and selecting it from a wide selection of themes. There are premium or free themes that are available, depending on your requirements and also choose themes that are suited to the industry you work in.

You can choose different features dependent on the industry you prefer. For example there are special features for restaurants as well as bars. Shopify provides you with a great deal of control over the way your storefront will appear. You can alter every aspect of the theme, including changing the way images are displayed and selecting various colors. It’s also possible to choose how your store’s layout will appear on mobile screens.

For those with serious programming issues, you are able to use CSS as well as HTML to have greater control over the features you personalize. You can even use an image editor, so you can apply filters to images that you upload.

To ensure that your store is beautiful, Shopify will allow you to view each change made to your store in real-time, ensuring that there’s no unpleasant surprises to be concerned about. If you’re looking for top customisation options, it’s impossible to choose a better option than Shopify.

Ecwid vs Shopify: Ecommerce Features

Ecwid along with Shopify are both platforms that can be used for selling products on the internet. If you’re looking for a complete online store and you’re at the right place. But, both solutions will provide different experiences for every small company.

Let’s look at payment gateways, like. The two Shopify and Ecwid have plenty of choices to receive payments from customers. Ecwid provides a little more than 70 payment gateways while Shopify provides more than 100. Shopify is also different in that it provides its own payment gateway , Shopify payments. It’s a simple install service that lets you get rid of all transaction costs. It is still necessary to account for the normal costs associated with processing credit cards however.

It’s only possible to make Shopify payments when you’re selling products from certain countries. This may be challenging for some customers because it requires that you use a third-party payment processor even if your country isn’t listed in the list. If you’re using a third-party provider there are transaction costs of between 0.5 percent up to 2 depending on the plan you choose.

Ecwid is, in contrast will require you to utilize a third party gateway for all transactions and payments. The gateway isn’t charged for this, however you’ll need to allocate a some time to set up the gateway. Other elements of eCommerce that you should be aware of when comparing Shopify and Ecwid Shopify include:

  • Limitations on products:Shopify is a lot more accommodating than Ecwid when it comes down to hosting products. You can sell an unlimited amount of products without any issues. Ecwid offers access to 10 items on the first plan and 100 when you upgrade but you can only access unlimited products with the higher price plan of $99.
  • Options for products: You can set three options for every item you sell through Shopify. For example, you can have various sizes or colors. Ecwid is more flexible in this respect. It is possible to provide your customers with all the options they can come up with. Shopify offers solutions to address this issue including incorporating third-party apps to the mix, however that can be a bit complicated when all you wish to do is provide different variations of the product to your customers.
  • Categories of products:Most stores will have various collections or categories of products to be considered as part of the online shop. The process of creating collections with Ecwid or Shopify is fairly easy to do, and you can take either direction in the majority of instances. The difference is that Shopify has a lot easier because it allows you to add items to collections by hand and then make choices which are automatically filled with items based on the criteria you specify. It is possible to create intelligent categories using a variety of criteria. This is perfect for an online store that sells a number of items, but it will require more effort. Ecwid allows you to use filters to divide categorieshowever it’s not as sophisticated as Shopify.
  • Digital products:Both Shopify and Ecwid don’t restrict you to selling physical items. It is possible to sell digital items such as eBooks and music as well. It is possible to do this on any plan you have with Shopify as long as you have the appropriate application in place. Ecwid will give you greater limits on the sizes of the files you are able to access. It is possible to sell 25GB of files according to your requirements, however, Shopify can only support 5GB.
Ecwid Vs Shopify Other important features

There are a lot of fantastic eCommerce tools that are built into Shopify as well as Ecwid that store managers can investigate. For example, if you’re concerned about people leaving the eCommerce site or Shopify site before they’ve made a purchase of something, you can use the abandoned cart tools.

The solutions for recovering abandoned carts offered by Shopify and Ecwid permit you to save your customers’ shopping carts in order to enable them to return to it in the future. The emails for abandoned cart recovery are accessible from both of the solutions but Shopify offers this feature for a price that is a bit lower than the Ecwid plan. There is access to email abandoned recovery options on any Shopify plan, even those on the Lite plan.

You can also be on a plan that costs $35 or more in order to gain the same functions as Ecwid however, which can be somewhat of a headache.

Offline sales Point of Sale Functionality

Point of Sale is yet another feature that business owners can use through each of Shopify as well as Ecwid. This means that you’re no longer limited to selling your goods online. You can sell your products through pop-up stores as well as physical locations well.

Ecwid requires that you use third-party service providers to access POS functions. The choices range across Square as well as Clover up to Paypal as well as Shopkeep. The good thing is that that you can pick the software and hardware that is most suitable for your needs.

Shopify has its point of sale service already integrated in the sales experience and it’s much more affordable and easier to use to use it for this purpose. If you’re in a nation similar to those in the US or UK You can purchase the hardware needed for your point-of-sale system through Shopify and purchase it from a retailer that is approved by Shopify instead.

The capabilities you receive with POS selling with Shopify are decent and can meet the needs of the majority of businesses. In particular, it allows you to could sell from several locations, print receipts, set up the roles and permissions of staff as well as facilitate exchanges, allow online shopping and also collect money in the store’s functionality, assign sales to certain employees and more.

It is important to note it is the case that Shopify team changed their POS service in the last few days, so for those who want access to all options, you must buy the Shopify POS Pro device.

Dropshipping using Ecwid and Shopify

Beyond selling products online and offline as well, you have access to various business models using each of Shopify as well as Ecwid. If you’re planning to start droppingshipping to ensure that you don’t need to store products or fulfill the orders of your customers, you’ll have the ability to gain access to a wealth of capabilities with both tools. Dropshipping is a popular choice for a large number of customers because it doesn’t require in a large amount of stocks for your online company.

The issue with dropshipping is that it requires an enormous amount of work to ensure that your company stands out. Since it’s easy to sell through dropshipping, you’ll face a lot of competition and you’ll be required to put in a lot of effort. It’s also difficult to find products which are truly high-quality and made in a way that is ethical.

While Ecwid and Shopify do not provide dropshipping capabilities from the beginning Both offer easy access to the features. For example Shopify, for Shopify all you have to download is an application similar to Oberlo from the app market place and start looking for suppliers immediately. Similar solutions are also accessible through Ecwid with Wholesale2be, and similar add-ons.

Shopify certainly stands out in terms of dropshipping capabilities, but Oberlo is among the most popular software that are available for this kind of business strategy.

International sales

If you’re selling internationally on a basis, you’ll have the ability to use features that can help you do this through the help of both Shopify as well as Ecwid. Shopify lets you sell in multiple currencies right from the beginning. The themes you choose can include tools for currency selection built-in which allows your customers to select the currency that works most effectively for them.

It’s also helpful to use an option that permits your website to alter the currency according to an IP address associated with your website’s browser automatically. But, this is only available to you on Shopify when you’re on the Plus plan, which could be quite costly. It is also possible to use an alternative app, for a less expensive option.

Selling across different currencies through multiple currencies Ecwid is also a requirement to utilize an application like the currency converter. This is quite affordable at just $5.99 per month. This app will show the costs that you can offer your clients according to their geographic place of residence instantly. But, you’ll see the currency used in the initial transaction along with the local currency too.

Whatever way you choose it’s important to note it’s the same: both Shopify and Ecwid let you sell on a worldwide or international basis based on your requirements. Of of course, there are other options available when you’re willing to invest in them.

Not surprisingly it is true that the two platforms Ecwid as well as Shopify are a step ahead of the competition in terms of things such as tax management, also. Both platforms to detect where your store’s customers, allowing you to apply the appropriate tax rate when you check out immediately.

This is a great tool for both It can be used with both digital and physical tools, so you don’t need to worry too much about VAT costs.

Shipping options

Each Shopify and Ecwid can be quite flexible in terms of shipping. You can include flat rates, charges that are based on weight or even free shipping to your products, based on the needs of your business. You can also include things like pickup in person. In terms of providing actual-time rates from carriers for customers There are a few variations among Ecwid and Shopify however.

Ecwid comes with integrated integrations with numerous carriers, including UPS, USPS, FedEx, Royal Mail, Canada Post, MDS Collivery, Australia post, and EMS Russian postal service. It is possible to market your goods anywhere across the globe with no sign of a challenge.

There’s not as many options on offer from Shopify. The real-time shipping rates are only available through UPS, USPS, DHL Express, Sendle, and Canada Post. Additionally, you’ll need to shell out a significant amount of money to get rates from various shipping providers as you’ll require an “Advanced Shopify” plan.

If you’re fortunate enough to reside in any of the nations that are served by Shopify for live carrier quotes There’s good news that you’ll be able to avail substantial discounts on shipping prices depending on the plan you select. There are discounts that can reach as high as 90 percent.

The prices for Shopify are definitely more expensive than Ecwid in terms of shipping. However, you’ll are limited from a global perspective.

Ecwid vs Shopify: Payment Options and Fees

How can Shopify as well as Ecwid compare to payment options and possible charges. Have you got a wide choice of options to select from to ensure your customers are satisfied? What are you required to think about when it comes to transaction costs?

The positive side lies in the fact that Ecwid and Shopify provide a wide range of options for processing payments. There are around 50 payment gateways that are available on Ecwid and Shopify, which include PayPal, Square, WePay and Stripe. Each of these gateways can be used to take payments on behalf of a wide range of clients in various areas and countries. Additionally, you can accept offline payments using cash on delivery or wire transfers.

The best part of Ecwid is that it won’t charge any transaction fee after you have made the sale. But, you’ll need to look into the fees for payment of the payment processor you select. Be aware that the majority of payment gateways will charge processing charges to process your transaction. However, the greater the Ecwid package is the lower you’ll be charged, thanks to the discounts they offer.

Shopify offers more payment gateways to choose from, which include PayPal, Stripe, Amazon, Google Pay, and Apple Pay. There’s also the option of manually processed payments, such as cash-on-delivery, and you can accept cryptocurrency payments too. Shopify is also equipped with its own internal payment processing service that’s called Shopify Payments. This means that you won’t have to engage with any third-party provider.

Contrary to Ecwid, Shopify does charge transaction charges, in addition to of processing charges that you have to pay to third party payment providers. This can be an additional issue for those who have considered making use of Shopify before. The only way to get rid of transaction fees using Shopify is to use their in-house payment gateway.

Shopify Payments eliminates the transaction charges, and also provides slightly lower processing charges due to partnerships with top services such as PayPal. It is definitely worth looking into Shopify Payments if you want to save money.

Shopify vs Ecwid Pricing

Shopify Pricing

Three pricing options are available available for you to pick from:

  1. The Basic Shopify Plan ($29 per month):This provides all the basic requirements you need to start your online selling business.
  2. The Shopify Plan ($79 per month):This bundle’s better for entrepreneurs who want to grow their businesses
  3. Advanced Shopify Plan ($299 per month): This is by far the most sophisticated plan that is suitable to scale businesses.

Make sure to read this post for more information about Shopify’s pricing structure.

Extra Shopify Costs

As we’ve mentioned in this article You can buy ‘apps to enhance the functionality that your website store. But, they usually require a small cost.

You can change to premium Shopify themes. These are created by talented web designers and appear slightly more sophisticated. If you want to purchase one of these themes, you’ll pay the average cost of between $140-$180.

Ecwid Pricing

The following price plan options to choose from:

  • The Free Plan: This is ideal for novices who want to start an online business
  • The Venture Plan (PS15 per month):Access to various options that allow you to manage your store’s digital assets
  • The Business Plan (PS35 per month):This bundle provides you with the most advanced eCommerce solutions.
  • Unlimited Plan (PS99 per month): Unlimited plan (PS99 monthly):As the name implies that this is the most complete package to sell online.

Ecwid vs Shopify: Customer Support

Support from the customer is often an important factor for customers and we decided to do a quick review.



Ecwid‘s support options for customers are limited as is the level of support provided is dependent depending on which plan you’re signed up for.

For instance, the free program gives you access to Ecwid’s support staff via email. If you’re having issues, go to their blog. There you’ll find a wealth of tips and guides for using the best features of their software. It is also possible to submit queries on members of the Ecwid community and then wait for an answer.

If, however, you’re using an purchased Ecwid plan, you’ll be eligible for live chat and priority phone support, where you are able to request a phone call. It will make sure that the support team from Ecwid will responds to you within a reasonable time.


You may have been told, Shopify‘s customer service is of the highest quality. Their forum is amazing. There are many subjects where you can find answers to your queries- which is in addition to their incredibly informative blog.

Additionally, Shopify’s live chat feature is great for those who want an immediate response, with responses that truly help!

Ecwid vs Shopify: Which Should I Choose?

In the end in all, if you’re looking for an easy and fast way to launch an website, Shopify is the right software. While, Ecwid‘s (usually) ideal if you require a plugin to sell your products on an existing website.

It will save you from needing to go through the effort of creating the new site that will manage the online shop. It’s also a good alternative if you’re planning to take the multichannel sales seriously. It is possible to have your store functioning almost anywhere on the internet, provided you’re able and are given permission to alter the web code.

The two Ecwid and Shopify accomplish the task for sellers looking to sell their products online. The different is in the way they aid your store and development.

Ecwid vs Shopify: Conclusion

If you’re building your own store from scratch and want to provide an exceptional experience to your customers, Shopify has you covered. This proven and tested platform is a great choice to create an excellent store that has plenty of bandwidth to expand. In addition to other options like BigCommerce and WooCommerce it’s among the most attractive solutions available.

However in the event that you have an existing site and want to stay with it, then using Ecwid is the ideal alternative to customize the technology is already in place. Ecwid lets you include images of products price, pricing, and selling functions to your existing web presence you have without needing the use of any additional programming skills or a complicated setup.

Both options have advantages and disadvantages to be considered it’s up to you to figure out which option is the best fit for your company, and also the digital assets that you already have.

Have you had any experience or opinions about the other Shopify as well as Ecwid? If yes, we’d love to hear about it in the comments below. Please get in touch!

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